User Guide

Operation Guide for the Administrator

Password Expiration Date Notification Email

A password expiration date notification email is sent from the Password Expiration Date Policy screen in Tenant Info.

If there is subject/body text entered in [Specification of fixed phrase for password Expiration Date Notification Email] on the Password Expiration Date Policy screen and the [Use custom email text] checkbox is selected, that subject/body text is sent.

Mail Specifications

Item Text
Subject [RICOH Account] Password Expiration Date Notice
Body Dear {Given Name},

This email is sent automatically to all target users.

Thank you for using our service.
Your RICOH Account password will expire in {Number of Days Until Password Expires} days.

Tenant Name : {Tenant Name}
Tenant ID : {Tenant ID}

To continue using the service, please change your password from the following URL before it expires.
Please manage your passwords carefully.

{Change Password URL}

Please do not reply to this automated message.

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Ricoh Co., Ltd.
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Email Components

Item Description
Given Name Displays the given name of the user who received this email, as registered in User Information Settings of the user.
If a given name was not registered, the user ID registered in User Information Settings is shown.
Tenant Name Displays the tenant name of the user who received this email.
Tenant ID Displays the tenant ID of the user who received this email.
Number of Days Until Password Expires Displays the number of days until the current password expires.
The number of days specified in [Specify the number of days] of [Sending a password expiration date notification email] on the Password Expiration Date Policy screen is displayed.
Change Password URL Displays the URL for Change Password in My Account Settings.

  • The email message appears in the language specified for Reply Email Language in User Information Settings.

  • If there is subject/body text entered in [Specification of fixed phrase for password Expiration Date Notification Email] on the Password Expiration Date Policy screen and the [Use saved fixed phrase] checkbox is selected, the email is sent in the language of the subject/body text entered, regardless of the Reply Email Language setting.