User Guide

Operation Guide for the Administrator

Password Policy Change Notification Email

A password policy change notification email is sent when the [Send password policy change notification emails to all target users within tenant] checkbox on the Password Policy screen in Tenant Info is selected and the password policy is changed.

If there is subject/body text entered in [Specification of Password Policy Change Notification Email] on the Password Policy screen and the [Use custom email text] checkbox is selected, that subject/body text is sent.

Mail Specifications

Item Text
Subject [RICOH Account] Password Policy Change Notice
Body Dear {Given Name},

Tenant Name : {Tenant Name}
Tenant ID : {Tenant ID}

Thank you for using our service.
This email is to notify you that your administrator has changed the password policy.

If your current password does not comply with the new policy,
you will need to change your password the next time you log in.
Please check your RICOH Account, which you can access from the following URL.
Please manage your passwords carefully.

{RICOH Account Login URL}

Please do not reply to this automated message.

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Ricoh Co., Ltd.
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Email Components

Item Description
Given Name Displays the given name of the user who received this email, as registered in User Information Settings of the user.
If a given name was not registered, the user ID registered in User Information Settings is shown.
Tenant Name Displays the tenant name of the user who received this email.
Tenant ID Displays the tenant ID of the user who received this email.
RICOH Account Login URL Displays the URL for the login screen.

  • The email message appears in the language specified for Reply Email Language in User Information Settings.

  • If there is subject/body text entered in [Specification of Password Policy Change Notification Email] on the Password Policy screen and the [Use custom email text] checkbox is selected, the email is sent in the language of the subject/body text entered, regardless of the Reply Email Language setting.